Third-Party Risk

Many organizations now run on a network of external providers. Payroll, customer relationship management, cloud hosting, marketing platforms, and collaboration tools—the list grows every year. Each vendor can improve efficiency and capability. At the same time, each one extends the organization’s risk surface. Why Vendor Risk Deserves Attention When an incident involves a vendor, customers and regulators usually look first at the organization that chose and relied on that ven

Many organizations believe they understand their third-party risk. They assess vendors, send questionnaires, and file SOC reports and ISO certificates. Then they stop. However, what many fail to govern is their third party’s third party—often called fourth-party risk. This blind spot is where some of the most damaging cyber, ethical, financial crime, and operational failures have originated. Regulators, courts, customers, and the public have been consistent on one point: Acco

Requesting third-party risk due diligence through ServiceNow’s Employee Center. Why mature TPRM begins with due diligence, not forms Many organizations treat third-party risk management (TPRM) as a questionnaire exercise. A vendor is identified. A spreadsheet or portal is opened. A long list of security questions is sent out. And only after responses come back does anyone step back to ask: Was this even the right level of scrutiny? This approach is common, and it’s exactly wh